TSA PreCheck Enrollment: New Providers Added

Getting through airport security efficiently has always been the primary benefit of TSA PreCheck, but the process of actually joining the program used to be a hassle. For years, travelers had to trek to an airport or a sterile government building to complete their biometrics and background checks. This barrier to entry has officially crumbled.

The Transportation Security Administration (TSA) has expanded its enrollment options significantly. By partnering with private companies like IDEMIA and Telos, the agency has moved enrollment centers into everyday retail environments. You can now complete your TSA PreCheck screening at your local Staples or Office Depot, often in less than ten minutes.

The Shift to Retail Locations

The TSA realized that to increase the number of “trusted travelers,” they needed to make the enrollment process accessible. The solution was ending the monopoly on enrollment and introducing competition and convenience.

IDEMIA and Staples

The most significant change for many Americans is the partnership between IDEMIA and Staples. IDEMIA runs the “IdentoGO” centers that handle the actual fingerprinting and document verification.

Currently, there are over 380 Staples locations across the United States that feature IdentoGO centers inside the store. This allows you to combine your enrollment with routine errands. If you are buying office supplies or shipping a package, you can also complete your government security screening.

  • Convenience: Most centers have extended hours compared to traditional government offices, including some weekend availability.
  • Walk-ins: While appointments are prioritized, many Staples locations accept walk-ins if the queue is manageable.
  • Speed: The in-person portion of the enrollment at Staples typically takes fewer than 10 minutes.

Telos and Office Depot

In addition to IDEMIA, the TSA authorized Telos Identity Management Solutions as an official enrollment provider. Telos has partnered with Office Depot and OfficeMax to offer similar services. This competition is excellent for consumers because it increases the total number of locations available nationwide. If you do not live near a Staples, there is a high probability you live near an Office Depot participating in the program.

Understanding the New Pricing Structure

With new providers come new pricing models. For a decade, the fee was a flat $85. Now, the price depends slightly on which provider you choose and how you apply, though the cost has generally decreased.

  • IDEMIA (IdentoGO/Staples): The application fee for new enrollment is now $78. If you renew your membership online, the cost drops to $70.
  • Telos (Office Depot): Telos charges $85 for new enrollments.
  • CLEAR: CLEAR now offers a bundle where you can enroll in TSA PreCheck through their platform.

Regardless of the provider, the membership lasts for five years. When you break down the cost, the $78 fee works out to just $15.60 per year.

Credit Card Reimbursements

Before you pull out your debit card at Staples or Office Depot, check your wallet. Many premium travel credit cards offer a statement credit that covers this fee entirely. This benefit typically resets every four to five years. Cards offering this benefit include:

  • Chase Sapphire Reserve
  • Capital One Venture Rewards Credit Card
  • The Platinum Card from American Express
  • Bank of America Premium Rewards credit card

The Enrollment Process: Step-by-Step

Even with new locations, the general workflow remains strict to ensure security. Here is how to navigate the new system.

1. Pre-Enroll Online

Do not just drive to Staples. You should start the process on the official TSA website. You will fill out a short application that asks for basic biographical information and history. During this step, you will select your enrollment provider (IDEMIA or Telos) based on your zip code.

2. Schedule Your Appointment

Once the online forms are done, the system will prompt you to schedule an in-person appointment. You can select a time slot at your local Staples, Office Depot, or traditional airport center.

3. Gather Your Documents

This is the step where most people make mistakes. You must bring original documents to your appointment. Photocopies are not accepted. The most common combinations are:

  • Option A: A valid U.S. Passport (this is the easiest option).
  • Option B: A valid Driver’s License plus a certified copy of your Birth Certificate.

4. The In-Person Visit

Arrive at the Staples or Office Depot at your scheduled time. The agent will check your documents, take a digital photo of you, and scan your fingerprints electronically. You will pay the fee at the location using a credit card, money order, or company check (cash is usually not accepted).

5. Wait for Your KTN

After the appointment, you will receive a notification of your approval status. While the TSA warns it can take up to 60 days, most applicants receive their Known Traveler Number (KTN) within 3 to 5 days.

Why This Expansion Matters

The addition of Staples, IDEMIA, and Telos to the ecosystem solves the “last mile” problem of airport security. Previously, the hassle of driving to the airport and paying for parking just to enroll discouraged many travelers.

By moving these services into retail stores, the TSA aims to push the number of PreCheck members well past the current count of 15 million. More PreCheck members means fewer people in the standard security lanes, which theoretically speeds up the airport experience for everyone.

Furthermore, these third-party providers are incentivized to provide better customer service than a standard government office. The environment at a Staples is generally cleaner, brighter, and faster than a cramped office in the back of an airport terminal.

Frequently Asked Questions

Can I renew my TSA PreCheck at Staples? Yes, but you usually do not need to. Most renewals can be completed entirely online for a reduced fee of $70. You only need to visit a center in person for a renewal if your name or biometric data (fingerprints) has changed, or if the online system specifically requests it.

Is the background check different at Staples vs. the Airport? No. The background check is identical. Staples and Office Depot act as data collection points. They capture your fingerprints and send them securely to the TSA. The government still performs the actual security threat assessment.

Can I get Global Entry at Staples? No. Global Entry is a separate program run by Customs and Border Protection (CBP). It includes TSA PreCheck benefits, but the enrollment centers for Global Entry are much more limited and are typically located strictly at international airports or border crossings. Staples only handles TSA PreCheck.

What happens if I am rejected? If the TSA determines you are not eligible due to a disqualifying criminal offense, you will receive a letter explaining why. It is important to note that the application fee is non-refundable. If you are denied, you do not get your $78 back.

Do I need an appointment for Staples enrollment? While many IdentoGO centers inside Staples accept walk-ins, it is risky. You might arrive behind a family of four and have to wait an hour. Making an appointment online ensures you are seen promptly.